Microsoft Word Online Follow-ups feature to be replaced with Comments

The Follow-ups feature in Word Online will be replaced with Comments effective Mar 1, 2021. Comments can be used to notify others and assign tasks by using @mentions.

This was announced via the Message center earlier this month.

What will happen to my existing Follow-ups?

These will be converted to Comments automatically.

How do I use Comments in Word Online?

You can right-click text and select New Comment to create a comment.

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You can use an @mention to notify someone in your organization. Once @mentioned, you can check a box to also assign that user a task.

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The assigned user then receives an email with a snippet of the task’s context and link to full document. The user can choose to respond to the comment without leaving the email by expanding Add a comment, or they can click Go to comment to go to the full document.

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To resolve the task, the user needs to Go to comment and can then check the task off in the original comment’s header as shown below.

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